Shipping policy

Shipping Policy

At Trendy Strollo, we’re committed to delivering your furniture safely and as quickly as possible. Below you’ll find everything you need to know about our shipping, processing times, cancellations, and returns.

Processing Time

All orders are processed within 24 hours of purchase (excluding weekends and holidays). Once your order has been processed, it will be prepared for shipment and you’ll receive a confirmation email with tracking details as soon as your order ships.

Shipping Times

Estimated delivery times are as follows:

  • United States: 5–12 business days

  • Canada: 5–12 business days

  • Australia: 5–12 business days

  • Europe: 7–12 business days

Please note that delivery times are estimates and may vary due to factors such as customs processing, carrier delays, or peak seasons.

Order Cancellations

We understand that plans can change. Orders may be cancelled within 24 hours of purchase.

To request a cancellation, please contact us as soon as possible at info@trendystrollo.com and include your order number.

Once an order has entered processing or has been shipped, it can no longer be cancelled. If your order has already shipped, you may still return it once it arrives by following our return process below.

90-Day Money‑Back Guarantee

Your happiness matters to us. That’s why we offer a 90‑day money‑back guarantee.

If you’re not completely satisfied with your purchase, you may return the item within 90 days of delivery for a full refund.

To be eligible for a return:

  • The item must be in its original condition

  • The product must not show signs of excessive wear or damage

  • Proof of purchase is required

Once we receive and inspect the returned item, your refund will be issued to your original payment method.

Returns & Refunds

To start a return, please contact us at info@trendystrollo.com with your order number and reason for return. Our support team will guide you through the process and provide return instructions.

Refunds are processed promptly after inspection, though it may take several business days for the refund to appear on your statement depending on your payment provider.

Additional Information

  • Shipping fees (if applicable) are non‑refundable unless the item is defective or incorrect.

  • Customers are responsible for return shipping costs unless otherwise stated.

  • We recommend using a trackable shipping service for returns.

If you have any questions at all, our 24/7 live chat is always available, and our email support team is happy to help during business hours.

Thank you for shopping with Trendy Strollo — we truly appreciate your trust in us.